Privacy Policy

Introduction

Core Costs is a UK-based legal costs firm and the Data Controller of any personal data you provide. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about how your data is handled, please contact us at info@corecosts.co.uk.

How We Use Your Data

We collect personal data such as your name, contact details, and case information through direct communications, legal documents, court records, and our website. We use this information to fulfil our obligations to you, manage your matter, maintain our legal and financial records, and improve our services.

We process your data on the lawful bases of contract, legal obligation, legitimate interests, and consent where applicable. We do not sell your data. We may share it only where necessary with solicitors, counsel, court officials, and professional advisers, all of whom are bound by appropriate confidentiality and security obligations. Case files and financial records are typically retained for six years.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the personal data we hold about you, and to object to certain types of processing. You may submit a Subject Access Request at any time and we will respond within one calendar month at no charge. We keep your data secure using encryption, access controls, and secure cloud storage. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.